Standard Delivery Option (up to 7 working days on a standard 3rd Party courier service)
- We aim to deliver most items in up to 7 working days. Time is not of the essence. You must be available at the delivery location during this period 8:00-17:00 each day to take delivery. Deliveries are Monday – Friday and all lead times are working days.
- Any failed deliveries will result in the item being returned to us, and a re-delivery fee will apply for each additional attempt at the same rate as charged at the time of purchase.
- This re-delivery charge will need to be paid in full as well as the items being returned to us by the courier prior to us being able to arrange the re-delivery.
- Working days are Monday, Tuesday, Wednesday, Thursday & Friday (excluding any bank or national holidays) Any order placed on Saturday, Sunday or a bank or national holiday cannot be processed until the first working day after that and therefore will be treated as if ordered on that day. For example, An order placed on Saturday is treated as if it was ordered on Monday (unless Monday is a bank or national holiday) at 8 am.
Fast Track (2-3 working day) Delivery Option
- We will confirm if your order is eligible for fast track delivery on receipt of your order. The order must be placed before 9am on the working day proceeding the delivery date otherwise the order will be processed the following working day. You must be available at the delivery location during this period 8:00-17:00 to take delivery. Deliveries are Monday – Friday and all lead times are working days.
- Only those goods marked as eligible for the fast track service will be delivered via the fast track service. Any other goods on the order will be delivered via our standard delivery service.
- If a product delivered by the fast track delivery service is returned there will be no refund of the fast track delivery charge.
- Working days are Monday, Tuesday, Wednesday, Thursday & Friday (excluding any bank or national holidays) Any order placed on Saturday, Sunday or a bank or national holiday cannot be processed until the first working day after that and therefore will be treated as if ordered on that day. For example, An order placed on Saturday is treated as if it was ordered on Monday (unless Monday is a bank or national holiday) at 8 am.
Next Working Day Delivery Option
- We will confirm if your order is eligible for next working day delivery on receipt of your order. We will also provide a 3-hour delivery slot for when you can expect to receive your order. The order must be placed before 9am on the working day proceeding the delivery date otherwise the order will be processed the following working day. You must be available at the delivery location during this period 8:00-17:00 on the next working day to take delivery.
- Only those goods marked as eligible for the next working day service will be delivered via the next working day service. Any other goods on the order will be delivered via our standard delivery service.
- If a product delivered by the next working day delivery service is returned there will be no refund of the next working day delivery charge.
- Working days are Monday, Tuesday, Wednesday, Thursday & Friday (excluding any bank or national holidays) Any order placed on Saturday, Sunday or a bank or national holiday cannot be processed until the first working day after that and therefore will be treated as if ordered on that day. For example, An order placed on Saturday is treated as if it was ordered on Monday (unless Monday is a bank or national holiday) at 8 am.
Offload for all options by client. Our vehicles do not have mechanical offload facilities and our delivery driver cannot assist.
Please visit our Terms and Conditions page for full T&C’s
