Fast Track & Next Day Delivery
Our delivery lead times are guaranteed.
Standard – up to 5 working days
Free – up to 8 working days
In addition we offer Premium delivery options known as Fast Track (2-3 days) or Next Day delivery.
For all delivery or collection services clients can Track My Order online with live data.
Fast Track & Next Working Day Delivery Premium Features
- If we fail to deliver your goods on the date and timeslot promised we will refund your fast track or next working day delivery fee paid less our £69 + vat standard delivery fee.
- We always aim to deliver fast track and next working day orders first on the daily delivery run.
- The day before arrival – before 10am you will receive an email and text notification of your delivery date and a 5 hours delivery slot of when to expect us on the day.
- The day prior to arrival – at 4pm you will receive an email and text notification with a disptach confirmation stating your order number, delivery postcode and heaviest item.
- On the day – A call from our driver approximately 1 hour before arrival.
General Notes
- The date shown on your order states ‘by x date’. This means your goods will arrive no later than 17:00 on the date shown. Your goods may arrive before this date.
- If a product is returned after delivery there will be no refund of the original delivery fee paid.
- Working days are Monday, Tuesday, Wednesday, Thursday & Friday (excluding any bank or national holidays) Any order placed on Saturday, Sunday or a bank or national holiday cannot be processed until the first working day after that and therefore will be treated as if ordered on that day. For example, An order placed on Saturday is treated as if it was ordered on Monday (unless Monday is a bank or national holiday) at 8 am.
Please visit our Terms and Conditions page for full T&C’s
