My Account Guide
How to use our new ‘My Account’
Firstly, log in to your existing account or create a login for your new account.
Once you are logged in, you will see there are now many new features to help you and make it easier to access your current/previous orders with us.
To access and interact with all your past/current orders, click into the first box “Order History”, this will display all your orders placed with us.
You can download your invoice for any order, request a return, re-order any past orders you need, view the status of your orders from ‘Processing’ all the way up to ‘Completed’ or simply just view any order.
If you click into ‘View’ you will see the items you have ordered, all the past messages we have sent you regarding your order and also, the options to re-order or request a return on that page too.
You can also click ‘Addresses’ and set a default shipping address or add more addresses for multiple projects! When checking out, you will be able to select these from a list to save you typing them out again at checkout.
We have also updated our Returns Frequently Asked Questions to save you taking your time to give us a call or emailing us. Alternatively, you can also click into your order history and request a return.
For any other queries, do not hesitate to contact us on 03330 169 789 or info@uklintels.com
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